无人商店来临,智能新零售时代开启

      Unmanned economy prevails, from unmanned drone delivery, unmanned cars, unmanned Banks, unmanned hotels, unmanned storage, even unmanned factories, unmanned stores, behind nothing but Artificial Intelligence. AI and Internet of Things; (IoT) innovative application of various intelligent object association (AIoT) technologies. Among them, unmanned stores are most close to the consumer life of the general public, and have the entity business model of subverting the e-commerce platform and the traditional retail department store industry, which are more valued by the commercial market 。

 

Big e-commerce companies are competing for the headlights of unmanned stores


Analysis of the rise of this wave of unmanned stores dates back to October 2016. At the time, U.S. news outlet Business Insider reported that online retail giant Amazon was planning a new type of physical retail store, with plans to open more than 2,000 within a decade. Two months later, Amazon's headquarters in Seattle officially launched the Amazon Go concept convenience store and uploaded a two-minute demo video to shake up the market.

Consumers from queue can checkout mode of shopping, one of the most fiery red, then in July 2017, the Chinese e-commerce giant alibaba also ballyhooed releasing all sorts of use no economic innovation, from smart shop ─ ─ for coffee, to using intelligent touch table no one restaurant, provides the voice of artificial intelligence and the intelligent hotel and so on.

On the one hand, e-commerce players are trying to expand the market and connect the physical retail field. While global e-commerce growth is strong, it still accounts for less than 10 percent of the overall retail market in terms of revenue, and the move into bricks-and-mortar retailing is helping to create businesses that aren't easy to do well online. Unmanned stores can use science and technology To quickly copy exhibition stores, expand market territory, and further effectively connect Online and Offline platforms, which are virtual To Offline integration (Online To Offline; O2O).

On the other hand, it is from the traditional retail industry counterattack. Faced with fewer children, an aging population and rising labor costs, traditional retailers are taking precautions to reduce the need for labor. The technological content of unmanned stores can not only increase the goodwill of consumers in the Internet generation, but also better understand consumers through information technology.

With the help of intelligent sensors set up in stores, operators can record consumers' movement path, moving line, stopping point, gender, preference for goods and other information. Through big data analysis, they can understand consumers' preferences and shopping habits, and further combine them with the supply chain to improve consumers' shopping experience and service satisfaction. Finally, through automation and intelligence, physical stores can achieve real unmanned, thus effectively reducing operating costs, and further compete with e-commerce stores without physical stores.

The future potential of low touch service is promising

Watch now no one store development, physical retailers across the foot no one shop is a slower pace, but many electric business leader, like no one shop is suitable for the field as the actual integration, rob before physical retailers, the first no one store layout, to development business entity, even as a flagship demonstration shop to implement the experience economy, enhance the brand value.

Since unmanned stores can enhance the competitiveness of physical stores to counter or integrate the development of e-commerce, in terms of geographical conditions, the most enthusiastic development of unmanned stores is often the most prosperous market for e-commerce development. In terms of the Chinese market that actively develops the online innovation model, data from iiMedia Research shows that the turnover of unmanned retail stores is expected to reach 38.94 billion yuan in 2017, which will be a high-speed growth period in the next five years. The growth rate is expected to reach 281.3% in 2020, and the market turnover will exceed 1.8 trillion yuan in 2022.

In addition, the popularization of mobile intelligent life has led to the change of consumers' shopping habits, which has also prompted traditional physical stores to actively introduce various artificial intelligence and Internet of things technologies, and even to transform into unmanned stores.

At the beginning of this year, ubs securities put forward a survey report on the consumption behavior of 31,000 people in the asia-pacific region. The results showed that 71% of the people in the asia-pacific region used their "left hand to compare prices with their mobile phones and their right hand to touch products in physical stores". After doing their homework, the locations where purchases took place were still slightly ahead of physical stores, accounting for 58 percent, compared with 42 percent for online purchases.

Ubs report points out, the enterprise must realize the online and offline is the same sales pipeline, consumers online price comparison information disposal, far more than a clerk has to offer, and the change of consumption patterns and habits, customer expectation is "if I look in the eyes didn't contact with you, please don't harass me" "low contact service". How to improve consumers' satisfaction with low-touch service, so as to bring customers back to physical stores, is a key factor for unmanned stores to be highly expected by the physical market and actively invest in their development.

The two main technologies are leading the pack

Thanks to the rapid development of intelligent technologies such as artificial intelligence and the Internet of things, the concept of unmanned stores with the characteristics of "low-touch service" has been put into practice. From a technical point of view, the market of two kinds of common there is no store technology, the first is artificial intelligence, using visual sensor, face or biological recognition, artificial intelligence technology such as pay, deep learning to build a machine in the eye and the brain, realize consumer identity authentication and automatic checkout of intelligent solutions, even let the consumer to "took away". Amazon's Amazon Go and wahaha's Take Go smart convenience store all fall into this category.

Second is the Internet of things (iot) party, which USES Radio Frequency Identification. RFID) sensors, sensor, and technology to achieve recognition such as checkout code gun, auchan and rt-mart not convenience stores in China launched by the "bean fruit box", the solution is to RFID technology, every product are plastered with RFID tags (Tag), after picking the goods can be in goods self-help induction check recognition area, and complete the payment.

Above two kinds of technology application as the core, and the third kind of artificial intelligence with iot mixed mode, 7-eleven X-ray STORE and beneficial jubilee mainly using this scheme, it mainly binding energy to recognize people and objects of intelligent recognition system, need not too complex calculation and device, a large number of sensor can be simple series of people, goods and consumption process, complete the management of shopping.

There are also long-standing vending machine models, such as the F5 future store in China, which is similar to a large vending machine in concept and USES a robotic arm to pick up items. The biggest feature is that it can supply fresh food products. Green taste's "O2O convenience store" in wanhua, Taipei, also USES multiple vending machines to sell natural drinks and food, and customers must use a leisure card as identification.

In general, the key technologies of unmanned stores in this wave rely on innovative applications of artificial intelligence technologies such as visual sensing, Internet of things, face or biometric recognition, deep learning and radio frequency identification. The core key is still the artificial intelligence application platform integrating and connecting various intelligent terminals, data analysis and cloud solutions.

 

The application of feilin embedded FCU1401 product in the new retail industry can not only meet the demand of "Internet of things pie", but also meet the non-perceptual experience of "ai pie". Of course, it can also support the application of mixed mode.

The block diagram of FCU1401 in the new retail application is as follows:


 

FCU1401:

The p roduct features ofFCU1401:

The function interface

Number

instructions

Ethernet

1

Gigabit Ethernet interface

WIFI

1

Support 802.11b/g/n, support Client/AP mode

4G

1

Support China mobile, unicom 2/3/4g network, telecom 4G network

USB

4

Support USB touch, mouse, U disk

RS232

8

Can meet the machine multi - serial port demand

Protection level: pulse group level 3, electrostatic level 4, surge level 3

RS485

1

RS422

1

HDMI

1

Support 1920*1080p resolution, support landscape, landscape 180°, portrait, portrait 180° display

Audio out

1

Stereo output

Audio in

1

MIC Import。

TF Card

1

Expandable storage

Guard

1

Support for hardware watchdog. Floor independent watchdog chip

The power input

1

Protection: pulse group level 3, electrostatic level 3, surge level 3. Overcurrent protection, anti - reverse connection.

Input voltage: supports 9~36V wide voltage input


The power output

1

In parallel with the input power. Reserve power for the webcam for easy wiring

In addition to the embedded ipc, feiling can also provide core board card products, you can design your own floor to meet the personalized needs of products. Several core boards are available for the new retail industry, fet4418-c, fet6818-c, fetmx6q-s, fetmx6q-c, fetmx6dl-s, fetmx6dl-c, fetmx6ul-c, FE T33xD, etc. There are suitable solutions from low cost, high performance and industrial level.

It is conceivable that in the next five years, there will be more innovative unmanned stores everywhere, and a great retail battle between the real economy and virtual e-commerce is also expected.


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