Technical Support
Technical Support Coverage
1. Consultation on the available software packages, hardware interfaces, and development resources for Forlinx products.
2. Assistance with understanding or using the software and hardware manuals provided for Forlinx products.
3. Provide after-sales technical support for OEM and ODM services.
4. Assistance in retrieving updated or lost technical materials (such as firmware, documentation, or driver packages) for purchased Forlinx products.
5. Fault diagnosis and after-sales repair services for Forlinx hardware products.
2. Assistance with understanding or using the software and hardware manuals provided for Forlinx products.
3. Provide after-sales technical support for OEM and ODM services.
4. Assistance in retrieving updated or lost technical materials (such as firmware, documentation, or driver packages) for purchased Forlinx products.
5. Fault diagnosis and after-sales repair services for Forlinx hardware products.
Scope of Technical Discussion
1. Support for understanding or modifying source code.
2. Assistance in application development.
3. Guidance on operating system porting.
4. Issues arising from user’s own hardware or software modifications.
2. Assistance in application development.
3. Guidance on operating system porting.
4. Issues arising from user’s own hardware or software modifications.
Technical Support
1. Phone：+86-312-3119192(Chinese mainland users)
2. Email：
Technical Support: [email protected]
Linux Technical Support: [email protected]
Android Technical Support: [email protected]
Hardware Technical Support: [email protected]
When sending an email, please CC your Forlinx sales representative to ensure faster response and proper case tracking.
2. Email：
Technical Support: [email protected]
Linux Technical Support: [email protected]
Android Technical Support: [email protected]
Hardware Technical Support: [email protected]
When sending an email, please CC your Forlinx sales representative to ensure faster response and proper case tracking.
Technical Support Time
Monday to Friday: AM 9:00—11:30,PM 13:30—17:00
The company will arrange rest in accordance with national statutory holidays, during which it cannot provide technical support. If you have any questions, please send email or forum technical support area, we will reply to you as soon as possible on weekdays.
The company will arrange rest in accordance with national statutory holidays, during which it cannot provide technical support. If you have any questions, please send email or forum technical support area, we will reply to you as soon as possible on weekdays.
Download
Forlinx product related technical files will be provided by dropbox, please contact the counterpart to get files download link after buying.